Transformation and growth

Banking and capital markets

Transforming banks through people, technology and innovation.

Featured Thinking

Five priorities for harnessing the power of GenAI in banking

Jan Bellens 28 Nov 2023
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How EY can help

Workforce transformation services

EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.

Corporate, commercial and SME banking services

Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.

Payment services

Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.

Wealth and private banking services

Our team can help wealth managers and private banks transform and grow their business. Find out more.

EY Nexus for Banking

A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.

Banking & Capital Markets

Learn more about our Banking & Capital Markets team and how they can help your business integrate disruptive technologies with an ecosystem of partners to achieve growth.

Technology transformation

Discover how EY's technology transformation team can help your business fully align technology to your overall purpose and business objectives.

    Explore our case studies

    How privacy and consent built customer trust for a financial institution

    EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

    David Deane + 4

    Using AI to improve a bank’s agent effectiveness

    Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    See more, spend less: How to make the most out of your legal function

    EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.

    Yacine Benyaa + 1

      Explore our latest thinking

      Four enablers for harnessing the power of PayTech

      Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

      Jan Bellens + 1

      How banking on Gen Z talent will make or break the future of banking

      To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.

      Jan Bellens + 3

        Regional perspectives

        Why European banks must obsess over customer experience to compete

        Discover how customer centricity in banking helps identify customer challenges to derive solutions and improve customer experience in banking operations.

        Filippo Mastropietro + 1

        Key trends accelerating Asia-Pacific banking growth in 2022

        EY leaders discuss the latest trends in consumer banking, and the role of technology and digitization in creating new opportunities. Learn more.

        23m 20s

          Discover EY Nexus for Banking and Capital Markets

          A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

          Discover more
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          The team

          Jan Bellens

          EY Global Banking & Capital Markets Sector Leader
          Passionate leader on innovation in financial services, especially in emerging markets. Global citizen. Keen traveler.
          New York, USA

          Karl Meekings

          EY Global Banking & Capital Markets Lead Analyst – EY Knowledge
          Believer in a progressive and purpose-led banking sector. Interested in the future of banking. Germanophile. Medievalist.
          London, GBR

          Nigel Moden

          EY Global Banking and Capital Markets Leader; EY EMEIA Banking and Capital Markets Lead
          Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.
          London, GBR

          Andrew Gilder

          EY Asia-Pacific Banking and Capital Markets Leader; Global Corporate, Commercial and SME (CCSB) Banking Consulting Leader
          Banking and Capital Markets Leader. Over 25 years of advisory experience on risk controls and accounting. Keen interest in consumer banking and other banking trends across Asia-Pacific.
          Sydney, AUS

          John Walsh

          Global Client Service Partner, Banking and Capital Markets, Ernst & Young LLP
          Enjoys traveling with family, and coaching his daughters’ basketball and soccer teams. Enjoys running and playing basketball and golf.
          New York, USA
          Get in touch
          Contact a member of our team today. 

          EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.