Banks must transform their businesses to be more sustainable, resilient and customer-centric. Success is not only about returns, but the long-term value they create for wider society.

Nigel Moden

EY Global Banking and Capital Markets Leader; EY EMEIA Banking and Capital Markets Lead

Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.

Nigel is the EY Global and EMEIA Banking and Capital Markets Leader for Financial Services. Representing the banking sector, he sits on the EY Global Financial Services Markets Executive and is a member of the EY EMEIA Financial Services Leadership team. He is responsible for helping manage the portfolio of Banking and Capital Market accounts globally, so that EY teams are bringing insights, and investing in new ideas and innovative approaches, that help clients succeed in a challenging marketplace.

A former banker, Nigel has over 25 years’ experience in professional services, leading multidisciplinary international teams, building senior client relationships and overseeing large-scale regulatory change, business transformation and performance improvement programs. He is also the longstanding EY Global Client Service Partner for one of the largest banking and financial services institutions in the world.

Nigel holds a BA in Modern and Medieval Languages from the University of Cambridge.

How Nigel is building a better working world

Nigel is a firm believer in the Banking industry as a force for good and is committed to helping the industry become more resilient, customer-focused, and efficient.

An avid cricketer, Nigel has played county cricket. He is a trustee for a charity, which leverages the great game to promote health education and social change.

Nigel's latest thinking

Five ways banking CROs are increasing agility

The EY/IIF bank risk management survey highlights the need for increased agility against diversifying risks. Find out more.

18 Feb 2025 Nigel Moden +2

Four enablers for harnessing the power of PayTech

Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

28 Sept 2023 Nigel Moden +1

Unleash the people potential in banking transformation

Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.

17 Mar 2023 Jan Bellens +2

Customer centricity in banking transformation

An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.

28 Feb 2023 Jan Bellens +1

If transformation needs to be bold, do banks have the right tools for success?

EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.

10 Jan 2023 Jan Bellens +4

How to build an inclusive leader mindset and culture

Financial services firms are embedding the power of more inclusive leadership as part of their growth strategies. Learn more.

28 Sept 2021 Nigel Moden

Why human-centered thinking proved transformative for a global bank

EY’s human-centered approach helped improve customer experience while ensuring multi-market regulatory compliance.

05 May 2021 Peter Neufeld +1

Why real-time customer journey curation is the future of banking

EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

26 Aug 2020 Nigel Moden +4

How COVID-19 has sped up digitization for the banking sector

As banks are working towards digitization customer expectations of banking have risen noticeably which has been accelerated by the pandemic.

15 Jul 2020 Nigel Moden +1

How can Europe reset the investment agenda now to rebuild its future?

COVID-19 has slowed foreign investment in Europe, but there’s still cause for optimism, according to EY’s latest Attractiveness survey.

28 May 2020 Julie Teigland +2
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