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E-commerce
E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.
The best e-commerce businesses have mastered every aspect of it to create seamless consumer experiences. If you want to be part of this cohort, there is plenty to learn and adapt from such innovators, whether you are a retailer or not. Which skills and technology will you need? Which partnerships will propel your business forward? How will you make the best use of data, while managing privacy and data protection? And how will you manage your business to meet or even exceed the expectations – including ethical – of ever-savvier online customers? Read our latest insights to find out how to pivot and thrive in an e-commerce era.
Our latest thinking
Prioritize commerce transformation to drive long-term gains
Increasing customer and market demands require a thoughtful e-commerce approach. Prioritizing stand-alone commerce transformation can empower retailers. Learn more.
09 Nov 2022
Warren Tomlin
Metaverse: 5 questions shaping the next frontier of human experience
The convergence of physical and digital in the metaverse presents both opportunities and challenges for businesses, governments and society. Learn more.
14 Feb 2022
Beatriz Sanz Sáiz
How can you create a growth strategy where everyone wins?
Today’s growth-at-all-costs model is broken. It’s time to redefine growth that delivers value for everyone.
12 Apr 2022
Laurence Buchanan
How EY can help
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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Discover how EY's data protection and privacy team can help your organization protect its information over the full data lifecycle.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY teams can help address ESG and sustainability issues, investor concerns and improve ESG performance. Find out how.
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The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.
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