Consumer Products

Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.

Featured Thinking

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Our latest thinking

    Consumer companies’ challenges and opportunities

    Explore how consumer company leaders embrace volatility and adversity as engines for innovation, efficiency and resilience.

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    EY Future Consumer Index

    COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

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    Sustainability insights in Consumer industries

    Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?

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    Case studies

    How a cosmetics giant’s transformation strategy is unlocking value

    Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.

    Nobuko Kobayashi + 3

      How EY can help

      • Consumer products and retail strategy consulting

        EY-Parthenon teams can help your business identify and implement consumer strategies relevant now as well as in the future. Find out more.

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      • Commercial Transformation

        EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by growth strategy, advanced commercial analytics and differentiated capability deployment.

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      • Customer experience

        The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.

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      • Direct to Consumer

        EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.

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      • EY and P&G alliance

        EY and P&G help organizations attain higher levels of manufacturing performance.

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      • EY–Shopify Alliance

        The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.

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      • Operating model transformation

        EY’s Operating model transformation can help consumer goods companies optimize today’s business while building the models of tomorrow. Learn more.

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      • Smart Factory

        Discover how EY's Smart Factory platform embeds manufacturing excellence by arming the shopfloor with dynamic predictive data analytics, virtual reality & AI.

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      • Supply chain reinvention

        Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

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      The team

      Kristina Rogers

      EY Global Consumer Leader
      Global leader for consumer industries. Marketing strategist. Worked in 20 countries. Harvard MBA. Photographer. Scuba diver. Canadian fiction reader. Mother of two.
      Chicago, USA

      Jim Doucette

      Global EY-Parthenon Consumer Products and Retail Leader
      Business strategist. Consumer behavior professional. Passionate about helping clients, developing people and building teams.
      Stamford, USA

      John Dubois

      EY Consumer Data & Analytics Leader
      Entrepreneur. Consultant. Mentor. Puts clients and colleagues first, knowing the financial results will follow.
      Austin, USA

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      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.