Digital and innovation in Government

Government and Public Sector

COVID-19 forced governments to digitize fast. By building on that progress, they can transform how they work and improve life for citizens.

Digital technologies have upturned the way we live, work and connect – and what citizens expect from government. Yet before COVID-19, few governments were harnessing their full potential.

 

The pandemic changed that by driving government services, processes and people online. With 5G rolling out globally, and technologies evolving constantly, governments need to build on that progress — fast.

 

That means asking questions like:

  • What does a truly digital-first workforce look like, and how does ours need to change?
  • How can the global rollout of 5G help us provide better, fairer public services? 
  • Can governments protect their own institutions and citizens from the growing risks of a connected world?
  • Can data and analytics help us improve outcomes in health and beyond – while keeping citizen data safe?

Our latest thinking

How governments can seize the GenAI opportunity

By taking the lead to leverage and nurture the GenAI ecosystem, governments can benefit greatly from this transformative technology. Learn more.

22 Jan 2024 Marie-Claude Ferland

10 actions for governments to strengthen socioeconomic resilience

Governments must focus on 10 key areas in national recovery efforts to avoid a recurrence of unprecedented disruption from global crises.

03 Mar 2023 Benjamin Chiang

How green IT can accelerate sustainability and ESG ambitions

Companies must avoid the pitfall of using digital technology to help achieve sustainability without managing its carbon footprint. Learn more.

05 Jun 2023 Praveen Tekchandani + 1

How to emerge stronger with smart and sustainable cities

Governments and other stakeholders must collaborate on green projects and address challenges to shape sustainable economic recovery.

28 Jul 2022 Benjamin Chiang

How to futureproof the tax and finance functions now

Beyond helping students to gain knowledge to enter the workforce, institutes of higher learning must reinvent to support lifelong learning.

19 May 2022 Benjamin Chiang + 1

Why the future of tax is taxing as it happens

The digital revolution, powered by new technologies and the Internet of Things, is transforming tax administrations around the world. Learn more

25 Nov 2021 Amarjeet Singh

How clean energy can fuel Southeast Asia’s economic growth

A swifter transition to renewables can address the region’s energy security challenge and spur economic spin-offs. Learn more

30 Oct 2021 Sanjeev Gupta + 1

How telehealth will change the future of health care

Health care providers and other ecosystem players must collaborate to address privacy and security risks as telehealth demand grows.

27 Sept 2021 Benjamin Chiang + 2

How governments can help workforces emerge stronger from COVID-19

Governments play a crucial role in helping workforces unlock new opportunities as the COVID-19 pandemic accelerates disruptions. Learn more

28 Jan 2021 Benjamin Chiang + 1

How education must evolve with disruptions at work

New ways of working demand a shift toward lifelong learning that requires governments to play a key role in transforming education. Learn more

25 Nov 2020 Samir Bedi

Six actions to help governments achieve data centricity

Backed by emerging technologies, governments must act now to develop a data-centric approach that helps deliver long-term value. Find out how.

01 Dec 2022 Arnauld Bertrand + 1



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