Insurance

We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.

Our latest thinking

Consumer Data Right

Complying with the Consumer Data Right (CDR) is complex, but it paves the way for enhanced customer experiences and personalized offerings.

How Japan’s leading online insurer achieved ambitious growth

In moving to a global accounting standard IFRS, LIFENET, Japan’s pioneer online insurer, is generating compelling evidence for investors. Learn more.

Five areas where insurance CROs can provide strategic leadership

The inaugural EY/IIF insurance risk management survey shows how CROs are strengthening core capabilities and serving as strategic advisors. Learn more.

How artificial intelligence is transforming financial services

At EY, we bring together deep business insights, industry knowledge and a strategic ecosystem to help you embrace the opportunities presented by generative AI. In this video series for Australia and New Zealand financial services, some of our AI practitioners discuss how you can reimagine every aspect of your business.

Redefining finance for insurance - Navigating the landscape post IFRS 17 implementation

Building on our IFRS 17 2023 Financial Services webcasts, we are now shifting gears to explore critical topics for our clients post the IFRS 17 implementation deadline.

How government can keep Australian fintechs powering the economy

The eighth EY FinTech Australia Census finds the sector needing new focus to continue to drive economic growth and remain a world leader.

How increased trust and transparency can unlock growth

Explore the EY Global Insurance Industry Outlook. Learn more.

How can the net zero transition create a nature-positive advantage?

Explore how Australia’s net zero goals could support a nature positive economy, biodiversity conservation, environmental protection and sustainability.

How COP28 can inspire meaningful climate action

This episode explores the upcoming COP28 and the first-ever Global Stocktake to assess climate change progress across the world. Listen now.

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Artificial Intelligence

EY.ai - a unifying platform

EY Financial Services Law Webcast Series - October 2023

In this webcast, our EY Panellists discussed recent legal and regulatory developments impacting financial services professionals, with a particular focus on climate change and sustainability.

IFRS 17 – now we are live and what’s next?

IFRS 17 – now we are live and what’s next?

How Australia’s financial institutions are approaching CPS 230 on Operational Risk and Resilience

In August 2023, 400 FS leaders joined an EY webcast to discuss how Australian institutions are tackling CPS 230 compliance.

EY Nexus: business transformation platform for financial services

EY Nexus, a transformative platform, accelerates innovation, unlocks value in your ecosystem, and powers frictionless business.

Major Australian banks’ 2023 half-year results: Walking the tightrope

The Australian major banks delivered positive half-year results, with higher earnings pushing up return on equity. Cash rate rises drove higher revenues and net interest margin expansion, and a resilient Australian economy continued to support credit growth and credit quality.

EY Financial Services Law Webcast 2023

At the first virtual event in our Financial Services Law Webcast Series for 2023, our EY specialists discuss recent legal and regulatory developments impacting financial services professionals.

What IFRS 17 KPIs should insurers focus on — now, next and beyond

In this webcast, we will discuss how insurers are amending their financial statements and updating their key performance indicators due to the new IFRS 17 accounting standard.

Four focal points for commercial insurance and reinsurance leaders

Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.

Beyond disclosure: how to prepare for the next phase of the Design and Distribution Obligations (DDO)

The DDO regime is a game changer for Australia’s financial firms – even if they don’t realise it yet

IFRS 17 Insurance accounting changes in 2023

Insurers are underestimating the magnitude of the biggest insurance accounting change in decades.

Nine customer types defining the next wave of insurance

Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.

How APAC financial services leaders can accelerate tech transformation

APAC financial services are facing new challenges and opportunities for tech transformation. Discover what’s working and what’s holding organizations back.

Law Webcast Series 2022

Stay up to date with the recent legal and regulatory developments impacting financial services professionals with a particular focus on Foreign Financial Services Providers and Australian Corporate Collective Investment Vehicles.

Why ESG is critical to insurers’ financial leadership

As ESG reshapes the future of insurance, senior financial leaders can step up as advisors to the business and help set the direction. Learn more.

How European financial firms can better manage volatility risk

For financial institutions (FIs), managing short and long-term volatility risks across strategy and operations will be key to their success. Read more.

Why insurers must reimagine planning and performance management

Insurers can transform planning and performance management to deliver forward-looking insights.

Ecosystems in insurance: what winners do differently

Ecosystems have changed the competitive stakes for insurers, raising significant risks for laggards and compelling opportunities for leaders. Learn more.

    Discover EY Nexus for Insurance

    A transformative solution that helps insurers launch innovative new products, brands and marketplaces at speed. EY Nexus can help you push the boundaries of new ideas and services faster t meet your customers’ needs.

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    How can insurers protect the customers who need it most?

    An EY survey reveals how insurers can adapt their products to meet changing customer needs.

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    Explore our case studies

    How a PE-backed insurer is transforming its digital contact center

    A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.

    Driving customer engagement for a direct-to-consumer insurance company

    EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.

    How competitors can co-create the future of insurance

    Five insurance companies work with EY to join forces and co-create new business models to be future-proof in a rapidly changing market. Learn more.

    Redefining the insurance industry through digital transformation

    We help build a digital NewCo based on simplicity, transparency and trust.

    How a new digital engagement model attracts and educates customers

    A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.

    How we orchestrated the digital transformation of a Fortune 500 insurer

    Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.

      Ecosystems in Financial Services

      Explore how harnessing the power of digital ecosystems can make finance effortless and create value for all stakeholders.

      NextWave Insurance

      We explore the trends that are changing insurance – and how the industry’s business models and thinking need to change for the NextWave.

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      Contact us
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