Lauren Anderson

Silk Hospitality

National Finalist in EY Entrepreneur Of The Year 2025 Australia

For Lauren Anderson, Executive Chairperson of Silk Hospitality, entrepreneurship is about turning vision into reality through innovation and perseverance. It's a journey marked by continuous learning and the broader impact on society. Silk is a leading provider of outsourced housekeeping solutions for the hotel industry, excelling in all aspects from staffing and training to operational logistics, ensuring impeccable cleanliness and efficiency. By partnering with Silk, hotels elevate their operations, cut costs, and deliver exceptional guest experiences.

The company is driven by its ability to tailor housekeeping services to the dynamic needs of the hospitality sector, whilst its sustainable business model focuses on creating efficiencies in staffing, training, and management while adapting to industry demands. Quality and reliability are essential for securing long-term contracts,  alongside centralised management and innovative service delivery. This is executed through Anderson's leadership emphasising integrity and service excellence – her strategic use of technology enhances productivity and transparency, which paved the way to Silk’s success. Her personal motto, "Life is not a spectator sport," reflects her proactive approach that has been instrumental in both business and life achievements, including completing a marathon and leading Silk Hospitality’s outstanding growth as a predominantly female-led organisation.