Legal function consulting

Our professionals provide leading-class insights, experience and the guidance organizations need to help design a legal function that is fit for their business’ future.

Related topics Law Tax Managed Services

The team

Heidi Stenberg

Heidi Stenberg

EY Americas Legal Function Consulting Leader

John Knox

John Knox

EY APAC Law Leader

What EY can do for you

EY legal function consulting (LFC) professionals help clients transform legal processes, talent models, data, technology and sourcing strategies to drive cost-effective and innovative legal function operating models. LFC professionals work with organizations to evaluate their current operating models and identify improvements to have the right work performed at the right time, by the right people, in the right place and at the right price.

Together with EY colleagues around the globe, LFC professionals support clients from the analysis and design phases through implementation and maintenance. LFC is complemented by EY legal managed services, performed by a technology-savvy, multilingual team of more than 1,100 professionals. In addition, EY legal advisory services teams are licensed to practice law in more than 85 countries around the world and have relationships in place to support organizations where EY professionals do not practice law.

The LFC team helps legal functions:

  • Reduce operational costs - Evaluate current operating models and identify improvements to drive cost-effective, innovative processes
  • Improve the delivery of enterprise legal services - Evolve the legal department with an intentional mix of people, processes, technology and actionable data
  • Cultivate critical insights - Make informed decisions with purposeful data capture, dashboards and actionable reports
  • Increase business collaboration - Create greater cross-functional collaboration and further integration into the company’s business lines in support of enterprise strategic goals
These benefits are driven by our:
  • Global domain knowledge, scale and deep technical competence
  • Broad platform of digital services, including legal technology consulting
  • Ability to identify the intersection of legal issues and business matters

EY LFC services span four key areas:

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  • Strategy and operating model

    • Legal services model validation and design
    • Legal internal and external staffing improvement
    • Program design for legal projects
    • Investment and transformation strategy
    • Global legal, compliance and business functional alignment

  • Process improvement

    • Unbundle legal services processes
    • Recalibrate processes, flowing work to the right resource at the right time
    • Design legal demand intake, routing and workflow
    • Create policy and governance frameworks
    • Perform change management and communications planning

  • Technology and innovation

    • Improve value from existing technology investments
    • Align legal and business technology roadmaps
    • Develop technology strategies to align with relevant regulations
    • Design enabling technology platform
    • Integrate AI, RPA, self-service chatbots and process automation solutions

  • Data strategy and reporting

    • Intentionally designed data and digital solutions
    • Metrics for valuation of legal services
    • Actionable analyses and operational reporting
    • External spend analysis and management
    • Measure progress of transformation initiative
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