Almost immediately, the transformative impact was felt across the EY organization. A singular, robust learning platform allowed EY people to look beyond required learning into forays such as digital, data visualization, AI and transformative leadership. “We’re seeing our people take advantage of our learning platform to cultivate a true growth mindset and prepare themselves to address the changing needs of EY clients,” adds Trent Henry.
EY people are using self-service technology to complete nearly all transactions that required HR intervention previously and are happy to do so as technology is completing these tasks at speed. Help is available 24/7 through Goldie, a robust HR chatbot capable of answering many employee queries.
Maryann Abbajay, SAP SuccessFactors Chief Revenue Office states "EY’s HR transformation demonstrates the power of human experience management (HXM). By combining experience data, financial data, and people data, EY is able to access richer insights on its workforce and drive value across the business, and not just HR. SAP SuccessFactors solutions provide the foundation for EY to drive the cultural change it needs to continue its digital transformation and continue delivering exceptional employee experiences as the nature of work evolves.”
This HR transformation has enabled further transformative programs to be realized; allowing the organization to completely rethink the approach and philosophy around areas such as performance management and career planning. It has also enabled continuous learning and upskilling programs such as EY Badges, a robust learning and upskilling program and the EY Tech MBA, offered in collaboration with Hult International Business School. These programs are direct outcomes of the EY commitment to enabling innovative transformation for the organization, and the more than 300,000 people at the EY Organization that work to build a better working world each and every day.
