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Connected Citizens
Data and technology have transformed the lives of citizens. What are the implications for governments and the public services they provide?
How are citizens experiencing our connected world? What do they need and expect from government? How can governments serve them all?
To answer these questions and more, EY has asked citizens from 12 countries about their lives, their use of technology and public services, and their hopes for the future.
For our latest Connected Citizens insights, please read our article on Forbes.
Our latest thinking
How can digital government connect citizens without leaving the disconnected behind?
New data sheds light on citizens’ relationships with technology and the implications for digital government.
Meet the Diligent Strivers, one of the personas created from our Connected Citizens research.
Meet the Capable Achievers, one of the personas created from our Connected Citizens research.
Meet the Privacy Defenders, one of the personas created from our Connected Citizens research.
Meet the Aspirational Technophiles
Learn what these digital natives think about digital government and how they can be an ally in the development of online public services.
Meet the Tech Skeptics, one of the personas created from our Connected Citizens research.
Meet the Passive Outsiders, one of the personas created from our Connected Citizens research.
How EY can Help
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Our Government & Public Sector teams help governments transform their digital approach to improve citizens’ experiences. Learn more.
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Our Government & Public Sector community brings together more than 20,000 EY people from over 100 countries. All of us share a passion to help governments work better for their people.
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