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E-commerce
E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.
Our latest thinking
Future Consumer Index: Five consumer types you need to understand
The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.
Prioritize commerce transformation to drive long-term gains
Increasing customer and market demands require a thoughtful e-commerce approach. Prioritizing stand-alone commerce transformation can empower retailers. Learn more.
How meeting customers in the metaverse can unlock lasting value
The metaverse is rewriting the rules of digital commerce. Brands must adapt their strategies to engage and thrive in this new landscape. Learn more.
How to launch a sustainable direct-to-consumer business in no time
The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.
Metaverse: 5 questions shaping the next frontier of human experience
The convergence of physical and digital in the metaverse presents both opportunities and challenges for businesses, governments and society. Learn more.
How can you create a growth strategy where everyone wins?
Today’s growth-at-all-costs model is broken. It’s time to redefine growth that delivers value for everyone.
How will the metaverse change our behavior as it reshapes experiences?
The potential impacts of the metaverse on human behavior are yet unknown, but behavioral economics can help us explore the possibilities. Find out more.
How EY can Help
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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Discover how EY's data protection and privacy team can help your organization protect its information over the full data lifecycle.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY teams can help address ESG and sustainability issues, investor concerns and improve ESG performance. Find out how.
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The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.
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