Transformation and growth

Banking and capital markets

Transforming banks through people, technology and innovation.

Technology, innovation, and workforce transformation are reshaping the banking industry. These forces are driving dramatic change, and banking leaders must decide if they will be pioneers, follow fast, or be left behind.

 

To reimagine a brighter future and seize opportunities to drive growth, banks should focus on transforming their workforce and operations. With a clear sense of the path ahead, banks can reframe their future by placing humans at the center of their organization, leveraging new technologies to support them, and enabling innovation at speed and scale. Banking leaders will need exceptional agility to manage change. Success will arise from a balanced execution of strategic near-term initiatives with investment in people alongside transformation and growth strategies that deliver long-term value.

How EY can help

Workforce transformation services

EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.

28 Feb 2023

Corporate, Commercial and SME Banking services

Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.

28 Feb 2023

Payment services

Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.

28 Feb 2023

Wealth and private banking services

Our team can help wealth managers and private banks transform and grow their business. Find out more.

09 Sep 9999

EY Nexus for Banking

A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.

28 Feb 2023

Banking & Capital Markets

Learn more about our Banking & Capital Markets team and how they can help your business integrate disruptive technologies with an ecosystem of partners to achieve growth.

15 Jul 2020

Technology transformation

Discover how EY's technology transformation team can help your business fully align technology to your overall purpose and business objectives.

28 Feb 2023

    Explore our case studies

    How a global FinTech captured growth in the SME segment

    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    14 Sep 2023 Matt Cox + 2

    How privacy and consent built customer trust for a financial institution

    EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

    01 Mar 2023 David Deane + 4

    Using AI to improve a bank’s agent effectiveness

    Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    17 Jan 2023

      Regional perspectives


        Discover EY Nexus for Banking and Capital Markets

        A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

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