Empowering customers to be active contributors in the new energy ecosystem
Digital transformation holds significant potential for Southeast Asia’s energy transition. Ongoing large-scale smart meter deployments and the rise of Internet of Things (IoT) technology implementations are expected to facilitate real-time network monitoring and enhance demand-side management significantly.
Digital technologies are central to the evolution toward modern, highly flexible power networks. They provide the capabilities for real-time grid monitoring, demand-side management, integration of expanding renewable energy sources, decentralized energy resources (DERs) and customer-based assets, also known as customer energy resources (CERs). Various types of DERs and CERs are progressively being deployed across Southeast Asia. These include solar farms, battery storage facilities, wind turbines, combined heat and power units, rooftop solar panels, community and residential batteries, electric vehicles, smart meters, and smart inverters.
The potential of advanced analytics, artificial intelligence (AI), machine learning and maturing digital-twin technologies is also actively explored to reshape energy demand prediction and renewable energy optimization. This can offer insights into grid operations and aid utilities in performance monitoring, anomaly detection and outage prevention. Consequently, power networks are becoming more adaptable and responsive, allowing them to meet the dynamic needs of the changing energy landscape.
Deployment of these technologies, alongside the anticipated emergence of distribution system operator (DSO) models in Southeast Asia, is paving the way for a novel energy ecosystem in the region that is resilient, efficient, dynamic and customer-centric. In this transformative landscape, digital networks serve as the backbone, empowering stakeholders and facilitating seamless connectivity across all facets of the new energy paradigm.
This, coupled with new, agile operating models, can allow power network companies to evolve into energy connectors that deliver enhanced value to their customers and unlock new service offerings. In such models, utilities leverage their vast amount of data to feed mobile apps and online platforms to provide customers with detailed insights into their energy consumption and help them reduce their carbon footprints.
For instance, innovative budget management, proactive outage notifications and energy eco-management features are pioneered through customer-facing applications. Such solutions are expected to help transform homes into “local power stations”, where consumers and their DSOs can control distributed energy assets, such as solar panels, electric vehicle chargers and residential batteries. This customer-centric approach is expected to play a significant role in achieving net-zero targets as it empowers individuals to contribute actively to a more sustainable energy ecosystem.