Governments represent the backbone of our societies. They need to answer new and larger demands and take advantage of digital tools to increase performance and bring higher value to their citizens.

Arnauld A. Bertrand

EY Global Government & Public Sector Consulting Leader

Working with governments to build stronger administrations for impactful public policies. Passionate about leading teams to guide public performance, innovation and service.

Arnauld leads EY Global Government & Public Sector consulting services, bringing together thousands of professionals around the world. He also serves state modernization departments, United Nations agencies, World Bank, Organisation for Economic Co-operation and Development (OECD) and international organizations on their development aid programs and internal performance.

Working on major performance programs in Europe and abroad, Arnauld has advised top public executives on their policies and strategies, on large transformation programs and organizational changes, on digital strategies design, and on public finance management and performance issues for local and federal administrations and for international donors.

Arnauld earned a post-graduate degree in Political Science from Institute of Political Sciences in Paris and master’s degrees in International Law & History from the University of Paris, Pantheon Sorbonne.

How Arnauld is building a better working world

“In my work with EY teams and with clients around the world, I always emphasize the need to develop visions that provide purpose and generate engagement of civil servants and population, to leverage from good practices and innovations, and focus our work on what brings value to citizens and society.

Our engagement to support international organizations in their development aid programs comes as well from a conviction that a global organization such as EY has a responsibility to take advantage of its global experience to help building a better world both in mature and emerging countries.”

Our latest thinking

Connected Citizens: Meet the Struggling Providers

Life is difficult for the Struggling Providers and they are at the greatest risk of social and digital exclusion.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Passive Outsiders

Meet the Passive Outsiders, one of the personas created from our Connected Citizens research.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Tech Skeptics

Meet the Tech Skeptics, one of the personas created from our Connected Citizens research.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Privacy Defenders

Meet the Privacy Defenders, one of the personas created from our Connected Citizens research.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Diligent Strivers

Meet the Diligent Strivers, one of the personas created from our Connected Citizens research.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Capable Achievers

Meet the Capable Achievers, one of the personas created from our Connected Citizens research.

19 Jun 2023 Arnauld Bertrand +1

Connected Citizens: Meet the Aspirational Technophiles

Learn what these digital natives think about digital government and how they can be an ally in the development of online public services.

19 Jun 2023 Arnauld Bertrand +1

How can digital government connect citizens without leaving the disconnected behind?

New data sheds light on citizens’ relationships with technology and the implications for digital government.

19 Jun 2023 Arnauld Bertrand +1

The transformative power of cloud to improve government

In the fifth episode of Leading into Tomorrow, two EY leaders discuss the opportunities and challenges cloud technologies present for governments. Learn more.

18 Mar 2023 17m 15s

How can government workers and technology align to serve future citizens

Putting humans at the center of workforce transformation efforts will help governments deliver the benefits of digitalization. Learn more.

11 Oct 2022 Arnauld Bertrand +2

Government planning for a future-fit, digital workforce

To deliver a better future citizen experience, governments need a dynamic model to plan for and access the right people and skills. Learn more.

11 Oct 2022 Arnauld Bertrand +2

How governments can foster a digital culture

A new breed of digital leaders can inspire change in public sector workplaces, prioritizing innovation and a rewarding employee experience. Learn more.

11 Oct 2022 Arnauld Bertrand +2

How governments in developing countries can close the digital divide

The road to digital transformation and inclusion is steep, and developing countries can’t be left behind. Find out more.

04 Oct 2022 Alessandro Cenderello +1

How can harnessing tax data create value for all?

Five ways digital transformation can help tax administrations realize exciting possibilities as part of the digital state. Find out more.

19 Apr 2022 Arnauld Bertrand +1

Will governments return to the past or nurture a digital future?

The public sector has rapidly adopted digital technologies in recent years. Learn how governments can maintain this momentum.

16 Feb 2021 Arnauld Bertrand +1