E-commerce

E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.

Our latest thinking

Future Consumer Index: Five consumer types you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.

Prioritize commerce transformation to drive long-term gains

Increasing customer and market demands require a thoughtful e-commerce approach. Prioritizing stand-alone commerce transformation can empower retailers. Learn more.

How meeting customers in the metaverse can unlock lasting value

The metaverse is rewriting the rules of digital commerce. Brands must adapt their strategies to engage and thrive in this new landscape. Learn more.

How to launch a sustainable direct-to-consumer business in no time

The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.

How can you create a growth strategy where everyone wins?

Today’s growth-at-all-costs model is broken. It’s time to redefine growth that delivers value for everyone.

    EY Future Consumer Index

    How will your business adapt to the changing values and needs of consumers?


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