CEO video: Building resilient growth at AB-InBev

16 minute read 30 Nov 2021
By Sam Johnson

EY Americas Vice Chair - Accounts

Business leader and people champion. Community advocate. Running enthusiast. Dad.

16 minute read 30 Nov 2021

Resilient growth requires the best people, which helped Anheuser-Busch InBev CEO Carlos Brito build the biggest beer company on the planet.

This is part of the Leadership in Action video series — a master class featuring prominent CEOs highlighting the decisive moment where bold decision-making has made a material impact on their company and career.

Anheuser-Busch InBev is the largest beer company in the world, with US$46.8 billion in 2020 revenue. Its globe-spanning footprint is the result of a more-than-10-year worldwide expansion conceived and overseen by CEO Carlos Brito. His distinctive strategy reflects a deep-seated conviction that giving employees opportunities to thrive is central to Anheuser-Busch InBev’s resilience.

Brito recognized that to produce sustainable, long-term growth, Anheuser-Busch InBev would need to improve its ability to retain the best talent. That meant giving employees more, and better, paths to enrich their own careers without leaving the company, which in turn required larger, more-global operations. “A company is simply a group of people working together,” Brito says. “What differentiates one company from another is the quality of the people and how engaged they are. We expanded so we’d be an attractive place for people to come develop their careers and their lives so they would stay here for the long term.”

In 2004, AmBev merged with the Netherlands’ Interbrew (becoming InBev). They purchased America’s Anheuser-Busch (becoming Anheuser-Busch InBev) in 2008 and acquired the multinational SABMiller in 2016. As the company expanded across the world, Brito focused on establishing a consistent set of values, embodied in Anheuser-Busch InBev’s 10 Principles — precepts such as: “We are never completely satisfied with our results,” “The consumer is our boss,” and “We never take shortcuts.”

“To go from a one-country footprint to a global footprint, you need to have a set of values that are ingrained within the company,” Brito says. “As you go more places, it will be harder for you to have oversight of everything. You need to have a core set of principles that will guide people through decisions.”

We built the whole company around the idea that people are the only sustainable competitive advantage you have.
Carlos Brito
CEO, Anheuser-Busch InBev

As Anheuser-Busch InBev expanded to support its employees, it focused more and more on its consumers, zeroing in on a brand’s place within the local culture. “You need a deep understanding of consumers and their preferences,” says Sam Johnson, EY Americas Vice Chair, Accounts. “This is something that Anheuser-Busch InBev does extremely well. What happens in this part of the world may not happen in another.”

As it expanded, Anheuser-Busch InBev sought a collaborator to help execute on Brito’s vision. The EY organization was proud to play a key role. This effort requires an ability to manage great complexity. Yet, it rests on a deceptively simple premise. “We built the whole company around the idea that people are the only sustainable competitive advantage you have,” Brito says. “And very talented people is really the way to go.”

Summary

According to the CEO of the world’s largest beer company, expanding globally means putting people first. Retaining the best talent is key to a company’s long-term, sustainable growth. And engaged, thriving employees help position the global brand in local markets to align with consumer preferences.

About this article

By Sam Johnson

EY Americas Vice Chair - Accounts

Business leader and people champion. Community advocate. Running enthusiast. Dad.