Susanne Vanner

EY-Parthenon Partner, Transaction Strategy and Execution, Ernst & Young LLP

Customer Competency Lead. Focused on value creation in transactions across sales, service and operational functions.

Susanne is a Partner in the EY UK&I Transaction Strategy and Execution Services team. She has more than 20 years of industry experience in global and FTSE businesses.

Susanne specializes in operational improvements, contact center management, on / near and off shoring, sales force effectiveness and revenue management. She is passionate about building and mobilizing successful diverse teams.

Susanne's latest thinking

Why customer experience should matter more to PE firms

PE firms are realizing customer experience (CX) is one of the most compelling value creation levers available to them.

04 Dec 2020 Susanne Vanner
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