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In this transformational age, the key to future opportunity and profitability for insurers is to make the right strategic investment, and organizational and operational changes.

Peter Manchester

EY Global Insurance Solutions Leader

Leader in insurance transformation and strategy. Active interest in new entrants. Uses leading-edge technology to transform the customer experience and insurance landscape.

Areas of focus
Consulting
Insurance
Financial services
Strategy by EY-Parthenon
Digital
Office London, United Kingdom

Peter is currently EY Global Insurance Solutions Leader. He led the build-out of EY Insurance Technology Enabled Transformation solution and established the market-leading Guidewire Centre of Excellence. With over 25 years of experience in professional services providing advice to insurers across the globe, he has a special interest in transformation change. 

Prior to EY, he was a Partner in a leading management consulting firm. He is based in the UK but travels extensively across Europe and across the globe. Peter has a BA in History and Politics from the University of Liverpool, UK.

How Peter is building a better working world

“The insurance industry impacts people’s lives – everyone has or should have insurance to protect against the known and the unknown. I realize that business and people need trust and confidence that the promises made will be kept not just now but for the future. It’s in all our interests that the insurance sector transforms itself to fulfill its function as a creator and protector of wealth.”

Peter's latest thinking

Four focal points for commercial insurance and reinsurance leaders

Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.

16 Mar 2023 Simon Burtwell

Nine customer types defining the next wave of insurance

Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.

20 Sep 2022 Chris Raimondo

Ecosystems in insurance: what winners do differently

Ecosystems have changed the competitive stakes for insurers, raising significant risks for laggards and compelling opportunities for leaders. Learn more.

18 Jan 2022 Chris Payne +1

How European insurers are advancing the sustainability agenda

Transparent, consistent benchmarking allows the industry to track its progress on developing sustainable finance.

31 Mar 2021 Gill Lofts +2

2021 Global Insurance Outlook: Accelerating change to create value

Learn how insurers can transform to be more agile, digital and customer centric.

09 Mar 2021 Isabelle Santenac
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