EY–ServiceNow Alliance

Together, EY teams and ServiceNow reimagine what business can be and what people can do.

The team

Paul Webb

Paul Webb

EY Global ServiceNow Practice Leader

Greg Sarafin

Greg Sarafin

EY Global Alliance and Ecosystem Leader

Hank Prybylski

Hank Prybylski

EY Global Vice Chair – Transformation | Global Executive Sponsor for Disability

EY and Adobe Solution Partner logo

How do you deliver exceptional human experiences that inform, connect and empower?

Today’s pace of life demands instant transactions, easy access to information and seamless user experiences.  Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers, and customers.

The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.

Together, we reimagine what business can be and what people can do. That’s building a better working world.

EY and ServiceNow

Together, we innovate to build more dynamic businesses and better human experiences.

The EY–ServiceNow Alliance is a dynamic, driving force. Together we are changing the way the world works by enabling better experiences and evolving how business gets done.
Paul D. Webb
EY Global ServiceNow Practice Leader

Our offerings

Unstoppable scarlet macaw image

Operational Technology Security and Service Management

Focusing on your organization’s IT/OT and management and security to drive value creation.

Explore more

  • Open image description#Close image description

    Image carousel showcasing recent EY-ServiceNow Alliance awards including: 2023 Worldwide Partner of the Year, 2023 APJ Partner of the Year, 2023 Americas Partner of the Year, 2022 APJ Partner of the Year, 2022 EMEA Partner of the Year, 2021 APJ Partner of the Year, 2021 EMEA Partner of the Year, 2022 Americas Partner of the Year, 2020 Global Partner of the Year

  • ServiceNow Awards and Capabilities

    Awards
    • ServiceNow 2023 Worldwide Financial Services Partner of the Year
    • ServiceNow 2023 Worldwide Accelerated Growth Partner of the Year
    • ServiceNow 2023 Asia Pacific and Japan Accelerated Growth Partner of the Year
    • ServiceNow 2023 Asia Pacific and Japan Workflow Partner of the Year
    • ServiceNow 2023 Americas Employee Workflow Partner of the Year
     

     

    Capabilities
    • 1500+ experienced professionals
    • 1800+ ServiceNow certifications
    • 5000+ client projects worldwide

     

     

ServiceNow Knowledge 23 – EY Podcast Series

At ServiceNow's Knowledge 23 conference, our global EY ServiceNow teams convened a few of our key thought leaders to discuss some of the most challenging areas clients are facing today.

  • In this first of four video podcasts recorded at ServiceNow’s Knowledge 23 we delve into the dynamic world of operational technology (OT) and explore its critical role in controlling and moving the world, especially in managing critical infrastructure. In addition to the significance of cybersecurity in OT, the discussion also includes leveraging artificial intelligence (AI) and digital twin technology, optimizing operations, and improving maintenance processes, ultimately creating a safer, more secure, and efficient environment for businesses.

  • Reimagining Risk and Resilience with ServiceNow

    This second video podcast in our Knowledge 23 series focuses on the significance of data and how connecting data across risk and compliance functions can improve the overall business experience for employees, vendors, and customers.  The value of placing humans at the center of the risk agenda, empowering risk specialists to take part in citizen-led development and tips for ensuring the success of risk transformations is also discussed.  

  • The employee experience imperative

    In this third episode of the Knowledge 23 video podcast series, we discuss how employee experience goes beyond portals and mobile apps to more of an adoption of a borderless approach to experience that transcends both physical and digital locations.  The significant roles that AI and the ServiceNow platform can play in creating a hyper-personalized experience for employees is also discussed.

  • Capturing the true value of your sustainability agenda

    With growing regulatory demand and public scrutiny, companies struggle to find ways to efficiently aggregate, analyze and report on emissions throughout their supply chain. This Knowledge 23 video podcast will help you understand how to facilitate supplier standardizing, ESG performance management, and greater collaboration between suppliers, risk management and the procurement function.

Press releases

EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment
EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment

LONDON, 13 SEPTEMBER 2023 – The global EY organization (EY) today announces the launch of EY.ai, a unifying platform that brings together human capabilities and artificial intelligence (AI) to help clients transform their businesses through confident and responsible adoption of AI.

13 Sep 2023 London GB

More Press releases

Events

Contact us

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