Banking & Capital Markets

Using AI to augment pricing intelligence for banks

How an AI-powered digital tool, Smart Advisor (SA), helped one bank deliver better client service while maximizing value creation.

How a new technology platform can help banks unlock financing for SMEs

The Cashbot platform offers banks an online invoice finance solution for SME clients.

How a global FinTech captured growth in the SME segment

A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

How the right conversations can empower finance transformation strategies

Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.

How privacy and consent built customer trust for a financial institution

EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

Using AI to improve a bank’s agent effectiveness

Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

Case study: How smart technology helped Fiserv accelerate M&A strategy

Multi-billion-dollar mergers are fraught with complexity, but smart digital platforms can accelerate your deal strategy from design to delivery. Learn more.

See more, spend less: How to make the most out of your legal function

EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.

How intelligent automation can empower employees to drive greater value

A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.

How tax managed services can accelerate banks’ transformation programs

Managed services are an alternative way for a bank’s tax and finance function to meet risk and governance responsibilities effectively.

How a social media firm created Korea’s fastest growing bank

In building Korea’s first mobile-only bank, kakaobank questioned the purpose of a banking business and created a people-first proposition.

How digital transformation is redesigning trade finance

Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.

Is your back-office holding your business back?

Back-office operations must be capable of supporting evolving product development to help meet a business’s growth ambitions.

What banks can learn from tech companies on sales force transformation

The EY team helped a Fintech company remodel its sales operations, uncovering many lessons for banks with sales function inefficiencies.

How to transform product development to outperform the competition

EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.

Why real-time customer journey curation is the future of banking

EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

How a prudent cost reduction strategy proved integral to a bank’s growth opportunity

We helped a leading global retail bank design a cost transformation strategy that delivered results.

How technology is reducing trade finance risk and compliance costs

EY’s Trade Risk Analytics Compliance Kit helps global banks to combine analytics with risk management to increase automation.

How a new technology platform is helping banks go digital

The EY Impresto platform is a mobile-first, AI-optimized tool for addressing some of banks’ biggest challenges.

How the world’s first behavioral bank is focusing on customer needs

Improving customers’ financial health required a bold, new approach to building the world’s first behavioral bank.

How both banks and customers can seize the upside of disruption

Instead of shying away from disruption, one bank decided to embrace its benefits from the inside out.

How Cognitive Investigator is taking a bite out of financial crime

Discover how EY teams helped a global bank implement advanced technologies to improve quality and consistency as they fight financial crime.