John is the Founder & CEO and Caleb is the Co-Founder & President of Scratch Financial.
Scratch is a technology company specializing in payment and patient engagement solutions for health care. Founded in 2016 with a commitment to improving access to veterinary care through an innovative FinTech lending platform, Scratch has established itself as a market leader across veterinary point-of-sale lending, working with thousands of veterinary hospitals across the US and Canada.
As the company has grown, it has extended its flagship lending platform into additional health care markets, including dental and audiology, adapting and integrating its solution to exceed expectations regardless of the specialty area served.
In 2021, Scratch released its second product, designed to offer veterinarians competitive payment processing rates while integrating seamlessly into their practice workflows. The company now processes more than 10% of payments in the US veterinary industry.
With newly released reminder and scheduling tools providing increased patient engagement and compliance, the company’s commitment to improving health outcomes continues.
Scratch sets itself apart through exceptional customer care and employee advocacy and continues to build with a multi-stakeholder model driving decision-making and long-term success.